FAQ’s
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Frequently Asked Questions
Who can I contact for DSTV installation support?
You should contact:
– An Accredited Installer
– DSTV Customer Support
– Local electronics or satellite services provider
How long does a DSTV installation take?
A standard installation usually takes 1 to 2 hours, depending on the complexity of the setup and cabling.
Can I install DSTV myself?
What is a Smart LNB and do I need it?
A Smart LNB (SLNB) is a modern LNB used especially with the Explora decoder and for XtraView setups. It simplifies cabling and supports more features like remote recording and catch-up.
What is Extra-View and how is it installed?
Extra-View allows you to link two or more DSTV decoders under one subscription. It requires:
– Compatible decoders
– Smart LNB or a heartbeat cable
– Proper configuration in the settings menu
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