FAQ’s
Toll Free Call
081 372 4700
Frequently Asked Questions
You should contact:
– An Accredited Installer
– DSTV Customer Support
– Local electronics or satellite services provider
A standard installation usually takes 1 to 2 hours, depending on the complexity of the setup and cabling.
Yes, technically, but it’s not advised unless you have experience. Improper installation can lead to:
– No signal
– Poor picture quality
– Incorrect dish alignment
A Smart LNB (SLNB) is a modern LNB used especially with the Explora decoder and for XtraView setups. It simplifies cabling and supports more features like remote recording and catch-up.
Extra-View allows you to link two or more DSTV decoders under one subscription. It requires:
– Compatible decoders
– Smart LNB or a heartbeat cable
– Proper configuration in the settings menu
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